We are significantly extending our software engineering presence in Poland across multiple products in Zendesk portfolio (Support, Machine Learning, Explore and others) and we’re looking for a Software Engineer II to join our team.
Zendesk has over 130,000 customers worldwide and each of our products is a large-scale distributed system. Our frontend stack includes modern libraries like React, Redux, GraphQL and extensive tooling like TypeScript and Webpack. We run our services with a mix of Kubernetes and EC2 all running in AWS. Our services use Elasticache,Redis, MySql (Aurora), SQS, Lambda, Kafka, and many other AWS services.
What you’ll be doing?
Write, test, and maintain code used by millions of people worldwide
Continually improve your and your colleagues' code through peer review, pair programming, and knowledge sharing
Ensuring operational excellence (e.g. reliability, security) of the systems you and your team own
Craft and improve documentation for your team and throughout Zendesk
Partner with customer advocates to fix bugs impacting our customers and their end users
Estimate and prioritize work based on trade-offs and collaboration with stakeholders
Enforce engineering best practices when designing, building and maintaining our systems
What would you bring to the team?
Professional experience in JavaScript or similar programming languages
Knowledge of JavaScript libraries e.g. React, Redux, GraphQL or others
At least basic understanding of web application development concepts
Communication skills - you can explain your ideas in a clear way and listen actively to others
Open mind and adaptability - you can deal well with change
Passion for learning
What will you get from us?
Chance to grow by working with challenging problems and driving complex software projects
Team of passionate people who enjoy what they do and are always willing to help
We care about our employees. Zendesk encourages a high level of flexibility to adjust the workday to your needs and circumstances. Competitive salary and comprehensive benefits package.
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
