IT Infrastructure Specialist [Turkey]


 

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Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel.

Your Role

In the IT Infrastructure Specialist role, your primary responsibility is to provide support to our colleagues across the board. Your main goal is to assist users to get their work done with little to no impact, meaning that you'll be working on IT-related issues that range from creating IDs to identifying major blockers in the functioning of technology. Be part of our motivated team and join us at this exciting time - your knowledge and expertise are indispensable!

Your Responsibilities

  • To setup + configure company deployed applications.
  • To provide resolutions for issues raised via remote troubleshooting through diagnostic techniques + pertinent questions.
  • To be responsible for tracking + administering our IT assets.
  • To comply with all internal standard help desk procedures .
  • To update stakeholders on incident resolution progress on a timely basis.
  • To improve customer service quality.
  • To prepare error diagnostics + detailed problem descriptions for escalation as required.
  • To perform assigned routine tasks related to IT.

Your Skills and Experiences

  • Bachelor’s degree or Master's degree within IT, Information systems.
  • Min. 4-5 years’ experience from a similar role.
  • Great communication and interpersonal skills, with the ability to patiently listen, understand, and effectively communicate information to non-technical individuals.
  • Proven problem-solving and analytical abilities, with the capacity to assess and resolve issues efficiently.
  • An interest in technology and the ability to adapt quickly to IT fundamentals including operating systems, server management, networking principles, and software applications.
  • Ability to prioritize tasks and meet deadlines in a fast-paced environment.
  • A knack for continuous learning and adaptability to keep up with the ever-evolving IT landscape.
  • Collaborative mindset, with the ability to work effectively within a team and contribute to a positive work environment.
  • Fluent written and spoken English & Turkish.

#LI-PA1

Good Reasons to Join

At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities

About Kuehne+Nagel

With over 80,000 employees at some 1,300


Next steps to joining our team
Complete your online application
Speak with your Kuehne+Nagel recruiting specialist
Meet our hiring team
Decide if you will accept the offer

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