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Job Qualifications:
- At least College level
- At least 1 year of TSR
- Good listening, verbal and written communication skills
- Can type 40 wpm
- Knowledgeable of VPN and SaaS
- Must be willing to work immediately
- Willing to work onsite
Job Responsibilities:
- Answering inquiries and complaints via phone or e-mail
- Assisting customers by responding to their questions
- Handling complaints in a patient and practical manner
- Giving the best solution based on details provided by customer
- Providing excellent customer service 24/7
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php22,000.00 - Php25,000.00 per month
Benefits:
- Additional leave
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- BPO/Call center: 1 year (Required)
- Technical Support in VPN and SaaS: 1 year (Preferred)
Language:
- English (Preferred)
Willingness to travel:
- 100% (Required)
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