Cultivera is an enterprise software company exclusively serving the cannabis industry. We provide seed-to-sale, POS, and B2B marketplace software-as-a-service to some of the largest operations in the country. Cultivera was founded in Washington state, where we now account for a 60% market share of growers and processors by sales volume. We've processed $2 billion worth of orders through our Cultivera Pro product, and are continuing to grow our presence in other states.
We are looking for talented candidates to join our POS support & onboarding team to help us scale. This position comes with incredible growth opportunity within a rapidly growing company in a rapidly growing industry.
Our starting base salary for the position will be $35,000 - $40,000 annually, based on experience and location. Salary is reviewed periodically and adjusted largely based on performance. Health benefits will be implemented after a 90-day probationary period.
The position is entirely remote - will work a 5 day on, 2 day off schedule that will mostly fall in normal business hours. Must have high speed, reliable internet at home and a reliable cell phone. New employees will be provided with the technical equipment required to perform the job, except for a phone.
The ideal candidate will have experience with (in order of importance):
- Commercial POS cannabis software (Cultivera, Greenbits, BioTrack, MJ Freeway, Flowhub, Cova, POSabit, etc)
- Metrc, Leaf Data and/or BioTrack state traceability (track & trace) systems
- Project Management software (Monday.com, JIRA, Basecamp, Asana, Trello, etc)
- ERP software (SAP, Oracle, Sage, Microsoft Dynamics, Acumatica, etc)
Here are some other key skills and experience we are looking for in a candidate:
- Microsoft SQL Server / Excel
- Customer service
- Software QA testing
- Technical writing
- Professional
- Reliable
- Self-sufficient
The initial responsibilities of this position will be:
- Become a Cultivera POS and Market product expert
- Assist clients through their transition onto Cultivera
- Provide industry-leading customer service to clients on support requests
- Account management
- Accurately document all activities and updates in project management software
If you are interested in this position, please submit a resume and a COVER LETTER detailing why you think you're the right person for the job. Submissions without cover letters are much more likely to be rejected.
Job Type: Full-time
Pay: $35,000.00 - $40,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- Associate (Required)
Experience:
- POS software: 1 year (Required)
- cannabis industry: 1 year (Preferred)
- software support/customer service: 1 year (Preferred)
Work Location: Remote
