Editorial Manager, DS2 Devices Localization [Luxembourg]

 

• Solid experience as a people manager.
• Bachelor’s degree in translation, linguistics, marketing, technical communications or related field.
• Software localisation, translation, or writing/editing experience.
• Program management skills.
• Experience driving and documenting new processes and streamlining existing processes.
• Outstanding communication, problem-solving and organisational skills.

Amazon SW-Device Services and Operation (DS2) is seeking a manager to lead our Europe-based Editorial team, responsible for delivering best in class localised device SW, products and services for our international customers across Alexa, FireTV, Ring, eero, Kindle and Tablet product lines. In this role, you will work closely with Program and Product Managers, Quality Assurance, Engineering, Product Development, Marketing, Legal and other stakeholders to ensure our localized offerings exceed our customers’ expectations.
Our environment is fast-paced and requires someone who is a self-starter, detail-oriented, customer-obsessed, a strategic thinker and comfortable working with international teams, partners and management.

This position is based in Luxembourg and will be a hybrid working model.

Key job responsibilities

• Manage an international team of language editors.
• Create and maintain the Editorial roadmap, vision and strategy; including the scope of editorial activities.
• Scale editorial processes and tooling to accommodate language and product expansion.
• Engage with corporate and partner teams across Amazon to understand and address common localisation issues.
• Ensure partner teams adhere to the standards and criteria set by the DS2 team.

Key initiatives:

• Establish and track quality metrics across translation and editorial efforts.
• Work with content owners to develop scalable localisation processes for their assets.
• Build mechanisms to provide feedback to external vendors, MT and ML teams with respect to localisation quality.
• Evaluate current processes and work with the engineering team to develop tooling to automate and streamline editorial activities.

About the team
DS2 Localization is accountable for delivering software and content localisation solutions across Amazon Devices families, including Alexa (voice and GUI), FireTV (devices and TVs), Tablet, Kindle eReader, Ring, eero and others. The team is 40+ strong and consists of program managers, language editors, localisation engineers, SDEs and QA engineers - located predominantly in the US, Canada, Europe and India.

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

The following are 'nice to have' but are not a hard requirement:

• Experience in a multi-language publishing environment, including internationalisation for localisation, content management systems, translation management tools and systems.
• Strong editorial background and proofreading skills, including experience adhering to technical style guides.
• Experience in development and implementation of new tools/processes.
• Previous experience working in an agile environment.
• Previous experience improving device software customer experience.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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